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Get in touch
We’re here for you.
We’d love to hear from you
Whether you have a question for us or you want to find out more, browse our FAQs below or get in touch through our contact form.
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What kind of therapists are you looking for?We're looking for kind, reflective, and ethically minded therapists—whether you're more recently qualified or highly experienced. If you care about making therapy more accessible and you value working compassionately with unapologetically high professional standards and a deep respect for therapy, you’ll likely be a great fit.
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Do I need to be accredited to work with you?You don’t need to be accredited, but you must be a registered member of a professional body such as the BACP, NCS, or UKCP. We welcome both experienced therapists and those in the earlier stages of their practice. Aligning with our philosophy, understanding of what therapy is and approach is key; we can support you with experience or training where necessary.
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What issues or client groups will I be working with?Our client base is diverse. Clients are mostly employees accessing support through their workplaces from a variety of industries as well as individuals reaching out for personal therapy. You'll usually be matched based on your suitability or if clients browse our therapists and decide you’re the therapist for them.
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How does payment work?We offer competitive private practice rates. When therapists are overworked and underpaid, everyone loses. Not here. We will never expect any therapist to work for fees that they’re not happy with. Naturally qualifications, experience and geographical location must be taken into account but paying therapists fairly and promptly is central to our approach. You will be able to track completed sessions and you will be paid for sessions at the end of the following month.
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Do you offer employed or self-employed roles?Our therapist roles are on a self-employed basis. You have the freedom to set your hours of availability and we provide the clients, admin support and payment so you don’t have to spend time on those things. We’re a bolt on to your private practice that aims to make your work more life easier.
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Can I choose how many clients I see?Yes. You're in control of your availability and your caseload. Whether you're looking for just a few extra clients a week or something closer to full-time, we’re happy to work in a way that suits you. Simply block time out in your calendar when you’re not available to prevent bookings during that time. We do limit weekly caseload in line with ethical guidelines to prevent overworking our therapists. This ensures the highest level of care at all times for clients and therapists, (because you’re important too!)
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Will I be supported as a therapist?Absolutely. We value our therapists and understand how important support is. We offer regular check-ins and peer support opportunities. We want to offer the community feel that can sometimes lack in private practice. Autonomy without the isolation.
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Can I access supervision through the practice?While supervision isn’t included as standard, we’re happy to recommend trusted supervisors. For the benefit of our peer groups, we won’t offer in-network supervision initially. This is open to discussion so we welcome your views and are happy to discuss.
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Is there room to grow within the practice?Yes. We love to support therapists who want to develop—whether that’s taking on new client types, running workshops and courses, or helping shape the direction of Soother. We’re only as good as our therapists and we grow together.
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Do I need to source my own clients?No. We handle all client referrals, marketing, and onboarding. You trained to be a therapist. You do the therapy, we’ll do the rest. (Almost, you still need to do your taxes, sorry!)
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How do bookings and cancellations work?You manage your availability and clients book directly into your calendar, which is synced to your booking page on our website. You’ll be notified of any new bookings immediately, and we have clear cancellation policies in place to protect your time. No-shows or sessions cancelled within 24 hours will be paid in full.
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What systems do you use for admin and notes?You will be responsible for your own note taking, just as you would be in your own private practice. If this is something that you could do with extra support on, let us know and we can discuss building something in to make life easier.
If you have any questions not listed here, please feel free to contact us directly and we’ll be happy to help.
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